Frequently asked questions
Dedicated Servers [General Questions]

What is a Dedicated Server?

A dedicated hosting service, dedicated server, or managed hosting service is a type of Internet hosting in which the client leases an entire server not shared with anyone else

How to install Control Panel?

It depends on which Control Panel you want to install, If you want to install cPanel then visit their website and check the installation procedure.

I can make specific configurations?

For this, You need to contact OBHost Sales and share your specific configuration with them and Sales Team will assist you (

Can I change the Operating System?

Yes, You can install any OS through KVM as well as through OBHost Dedicated Server Management Panel or Open a ticket and Team will assist you shortly.

What exactly is Reseller Hosting?

Reseller Hosting allows you to create sub-packages within the allotted Disk Space and Bandwidth of your main Hosting package. You can use your Reseller panel to create Individual Custom packages (each with cPanel) and provision them to your Customers. Additionally, You can use WHMCS for billing.

Is there a brandable control panel?

Yes, Its come with whitelabel control panel.

Can my Linux Reseller plan be upgraded when needed?

Yes you can.

What is Shared Hosting?

In Shared Web Hosting, multiple clients are hosted on a single server i.e. the clients share the server's resources. This helps reduce the cost, since the cost of the server and its resources are spread over all the clients/packages hosted on the server. Shared Hosting is perfect for personal websites, small and mid-sized businesses that do not require all the resources of a server.

Does Shared Web Hosting include Email Hosting as well?

Yes, All our Hosting packages come with Email Hosting.

Is an upgrade possible from my current Linux Shared Hosting Plan?

Yes, you can easily upgrade to one of our higher plans at any time.

Is there any money back guarantee with the Linux Web Hosting services?

Yes, we offer a 100% Risk Free, 14 days Money Back Guarantee.

Will OBHost provide support to my clients if i buy Reseller Hosting ?

Yes, You can contact with us if your customer facing any issue.

What forms of payment do you accept?

Credit Cards (Manual Transactions | Limited Countries)
Bank Wire Transfers (Manual Transactions | Limited Countries)
Western Union Payments
Money Orders
Easy Paisa / Upaisa / MobiCash (Manual Transactions | Pakistan Only)
Perfect Money

What will happen with the domain name included with my hosting service after 1 year?

You need to renew it otherwise both services will suspended and then terminated. .

Is it possible to order/manage a hosting service without a domain name?

While they both work together, the domain name and the web hosting service are two different things and can each function in different ways. However, without a domain name there would be no way to access or lead to the information stored in your hosting account. Therefore, the hosting couldn't function. Domain names, however, can be purchased without web hosting. These domains are considered 'Parked' until such time as their name servers are delegated (or pointed) to a webhost. Advanced DNS records of the domain can also be used to point to other servers, although the IP address must be known. It may also be redirected to another domain name. For example and are both individual domains but one may be redirected to the other. In this case, web hosting only needs to be established on the target domain. .

What is a control panel?

Link through which you can control your services is know as Control Panel . .

What are the charges if I exceed my bandwidth?

You need to upgrade the package if you exceeded with given bandwidth. .

How can I monitor my server status?

You can check your service/server status by login in the given control panel. .

Do you require "Forced Advertising" on my website?

No, we do not require any forced advertising on your website. Once you sign up for an account, you have complete control over content and information contained in your website. .

What is SSL Security?

The SSL (and TLS) protocol is the Web standard for encrypting communications between users and SSL (secure sockets layer) e-commerce sites. Data sent via an SSL connection is protected by encryption, a mechanism that prevents eavesdropping and tampering with any transmitted data. SSL provides businesses and consumers with the confidence that private data sent to a Web site, such as credit card numbers, are kept confidential. Web server certificates (also known as secure server certificates or SSL certificates) are required to initialize an SSL session.
Customers know when they have an SSL session with a Web site when their browser displays the little gold padlock and the address bar begins with an https rather than http. SSL certificates can be used on Web servers for Internet security and mail servers such as IMAP for mail collection / sending security. .

How can I see my web site's Error logs and Raw Access logs?

First login in control panel and then check the Error logs and Raw Access logs inside the Logs Section. .

Do you offer any free trial for new users?

You can contact Sales Desk for the trial. @Sales@OBHost.Org .

What is Domain Name system?

The system by which Internet domain names and addresses are tracked and regulated.

What happens if i don't renew my domains?

There are several steps after your domain expires to safeguard you from losing any domains you want to keep.
Approximately 30 days prior to the domain expiration date, we begin sending reminders to you by email to the email address you listed with us. You will receive at least two reminders prior to the expiration date and one reminder within five days after expiration. If we are unable to secure payment on or before the domain renewal date, your domain name will expire.
As early as one day after expiration, your domain name will be deactivated and replaced with a parking page indicating the domain name has expired, and other services you have associated with the domain name may no longer function.
As early as 30 day after expiration, your domain name may be purchased by a third party. If a third party purchases the domain name during this time, the domain name will not be available for you to renew.
If the domain name has not been renewed by you or purchased by a third party, an expired domain name enters the registry redemption period (as defined by each registry) approximately 45 days following expiration. If a third party purchases the domain name prior to the registry redemption period, the domain name will not enter redemption and will not be available for you to renew. We reserve the right to charge you a redemption fee of $99.95 (in additional to the renewal fee) in the event you are able to renew your domain name during this period.
If the domain name completes the registry redemption period, the registry may hold the domain name for a period of five days before releasing it again for general registration.

Can I register domain names if I don't have a hosting provider?

Yes. You can register domain names before you find a hosting provider, and, in fact, you are not required to host a domain name. When you register a domain name with us, we automatically park it. A temporary, parked page displays when visitors type the domain name into their browser's address bar. The parked page indicates you are reserving the site.

What is ccTLD?

A country code top-level domain (ccTLD) is an Internet top-level domain generally used or reserved for a country, a sovereign state, or a dependent territory. All ASCII ccTLD identifiers are two letters long, and all two-letter top-level domains are ccTLDs.

Do you register all types of domains?

Maximum all types of domain as We register more than 5000 tlds. (On Demand)

My registrar is refusing to transfer my name.what do i do?

A registrar may legitimately deny a transfer request in certain limited circumstances, as follows: Evidence of fraud
Uniform Domain-Name Dispute Resolution Policy (UDRP) action
Court order
Reasonable dispute over the identity of the person authorizing the transfer
Domain name is on hold due to payment owed for a previous registration period
Express written objection from the domain name holder
Domain name is in "Lock" status (Registrars must provide a readily accessible and reasonable means for name holders to remove the lock status. Contact your registrar for assistance.)
Domain name is within 60 days of initial registration
Domain name is within 60 days of a previous transfer
Registrars are required to specify a reason when denying a transfer request. Contact either the current registrar or the registrar you wish to transfer to for assistance.

What is VPS?

A virtual private server (VPS) is created through the process of virtualization, by which a virtual replica of a physical server is created. A VPS is like having access to your own personal server with an allocated number of resources and choice of a pre-installed operating system.
It is an isolated microsystem based on a shared server. Since a VPS is self contained, you have full control of your server setup and are responsible for all updates and security. You can also choose to opt for our managed service.

Can I firewall my server?

You can absolutely firewall your server. We recommend configuring iptables on all cloud servers, as well as keeping up-to-date with patches to keep your systems secure.

How many IPs do I get?

All systems are automatically configured with one dedicated IP address. You can order more.

What type of support do you offer?

For support please check our Terms of Service